In today’s world, with technology and social media taking over, our interpersonal communication skills are not being used to their fullest. Assertiveness, however, is a skill we can learn at any stage of our lives. It is a learnable skill and a very necessary one at that. Assertiveness is the quality of being self-assured and confident without being aggressive. Saying ‘no’ to unreasonable requests is a great way to be assertive. Because many people have trouble doing it, it’s a common way for others to take advantage.